Patient-Centered Approach

Care Management at Boundary Community Hospital involves the patient, family, and caregivers, as well as our professional medical staff. This patient-centered approach is designed to assist in managing medical conditions, including chronic conditions and illnesses, more effectively, resulting in faster recovery and lower healthcare costs.

Assistance with Admission, Discharge Planning, and Referrals

The Care Management Department assists patients and their families with admission to the Extended Care Facility or the Swing Bed unit, discharge planning, and referrals to community and out-of-area resources.

Transition from In-Hospital Care to In-Home Care

Treatment does not end when you are discharged. The specialized Care Management team will help manage the transition from in-hospital care to in-home care. Focusing on what’s best for the patient, everyone from the Physician, Nurse, Rehabilitation Therapist, and Pharmacist collaborates to create a Discharge Care Plan. This plan evaluates the environment, resources, and support to ensure that each patient receives the best possible care.

Arranging Appointments and Functions

The department helps residents and patients arrange and attend appointments and functions outside Boundary Community Hospital and Extended Care Facility. The Care Manager functions as a patient advocate, Emergency Department grief counselor, and Acute Care case manager.

Resources and Links

North Idaho Connections

LifeAlert/LifeLine: 855-615-1205
Auburn Crest Hospice North Idaho: 208-773-7731 or Toll Free 877-773-7133
Alzheimer’s Resource Directory for Idaho
Senior Hospitality Center of Boundary County 208-267-5553
Area Agency on Aging 208-667-3179
Panhandle Health District 208-267-5558