BCH 2024-2026 Strategic Plan
Boundary Community Hospital is the northern most Critical Access Hospital in Idaho and is fully dedicated to providing excellent care to our community and beyond.
Our Mission:
Caring for our Community Everyday
Our Vision:
Boundary Community Hospital is essential to improving the health of our community through investment in people, technology, and facilities
Boundary Community Hospital’s strategic framework centers on envisioning the future of our region through these four pillars:
"Strategy is a style of thinking, a conscious and deliberate process, an intensive implementation system, the science of insuring future success."
Organizational Excellence
It is our goal as an organization to foster a culture of service through a commitment to excellence. To do so, we must constantly refine and evaluate our processes to ensure positive patient outcomes. Our organization strives to champion safety with a commitment to cause zero patient harm and develop strong leaders focused on quality and patient safety.
We Will:
- Put safety first in all areas to mitigate errors and foster a culture of openness to promote growth and prevent harm.
- Establish a consistent process to invite patient feedback.
Culture of Growth
It is a priority of Boundary Community Hospital to recruit and retain highly qualified staff in order meet the needs of our evolving community so that we may continually enhance and expand our services. We aim to maintain a consistent approach to both internal and external marketing strategies to ensure service line visibility.
We Will:
- Meet regional wage standards by offering competitive wages and providing opportunities for career development through training and advancement opportunities.
- Strengthen our commitment to offering solutions that meet the changing needs of our community.
Delivering Value
Our facility is committed to providing the community with solutions that meet or exceed their expectations. We value being able to provide best-practice patient centered care and are devoted to utilizing technology in order to provide the most up to date care. As a facility that has stood tall for many decades, we are dedicated to consistent maintenance and updates of our physical plant.
We Will:
- Consistently and reliably offer an outstanding patient experience from admission to discharge.
- Maintain and sustain a proactive plan for hospital maintenance.
- Support continued advancements of IT infrastructure, medical equipment, and service-line offerings.
Strengthening The Community
Our facility is committed to providing the community with solutions that meet or exceed their expectations. We value being able to provide best-practice patient centered care and are devoted to utilizing technology in order to provide the most up to date care. As a facility that has stood tall for many decades, we are dedicated to consistent maintenance and updates of our physical plant.
We Will:
- Remain committed to strong performing partnerships with our local network of supporters.
- Continuously seek to understand the needs of our community by offering education and healthcare solutions close to home.
