Accidents Will Happen

Accidents Will Happen
By: Regina Gallette, RN
Emergency Department Manager
Boundary Community Hospital

September 2020 – Whether it is the terrible sound of a vehicle crash, the bloody injury of a chain saw accident, or the ominous sound of someone falling down the stairs, serious injuries cause fear and anxiety on many fronts. The Emergency Medical Team in Boundary County, which includes Boundary Community Hospital (bch), Boundary Ambulance and Life Flight Network, work together to move patients quickly to where they can receive the treatment they need, improve communications among those caring for patients in a traumatic situation, and ultimately decrease patient deaths and improve patient recovery. This unified coordination of care has resulted in the team’s renewal of their designation as an Idaho Time Sensitive Emergency (TSE) Level IV Trauma Center in 2020.

Worldwide there are 11 deaths every minute due to trauma – that’s 5.8 million fatalities a year, and over 1 million are the result of motor vehicle crashes. Wearing seatbelts, using helmets, not driving while under the influence of intoxicants, and not driving while distracted (texting, phone calls, etc.) are major preventive efforts that have already shown to have a dramatic positive impact. Trauma is the fourth leading cause of death in Idaho and the third leading cause in Boundary County.

In 2019, 70 TSE Trauma cases were handled through the BCH Emergency Department. Five seriously injured patients were treated and transported directly from BCH and four TSE Trauma patients were flown directly from the scene by a Life Flight Network medical transport helicopter. All of these cases have one thing in common: a team of dedicated individuals from various agencies working together to get their patients to the highest level of care as quickly as possible.

Hand in hand with the Idaho TSE designation system, BCH’s Process Improvement and Patient Safety (PIPS) Committee works to continuously improve patient outcomes. First, by carefully reviewing all TSE situations in the facility. Then by identifying areas that can be improved, whether it is an issue of equipment or a process that can be structured better, with the goal to ultimately improve the outcomes of each patient and improve the care provided to our community.

What can you do to help when an accident happens?
For the lay person encountering an injury case, remember the A-B-Cs: Airway, Breathing and Circulation. Ensure the airway is open, but don’t move the neck around as there could be a major neck fracture. Assist with breathing, if necessary. Control ongoing bleeding with direct pressure.

According to BCH Emergency Physician and Boundary Ambulance Service Medical Director, Stu Willis, MD, “As a rural community hospital, we have an obligation to provide services that improve survivability. However, we need the community to be aware of the signs and symptoms of time-sensitive emergencies so they can get help as fast as possible, whether it’s the paramedics with advanced life support training, the hospital emergency department staff, or Life Flight Network transporting a patient to a higher level of care facility such as a major trauma center.”

Boundary Community Hospital is proud to be an Idaho Time Sensitive Emergency Level IV Trauma Center since 2017. Our team will continue to strive to provide excellent care for our community. Together, we can save lives.

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TSE and COVID-19

Here to Help – TSE and COVID-19

By: Wanda Wilkerson RN, BSN, CEN
June 4, 2020

Boundary Community Hospital, Boundary Ambulance, and Life Flight Network work as a team to get patients to the highest level of care as swiftly as possible for better outcomes.

The Covid-19 Pandemic has had many negative impacts on the medical field, but one unanticipated impact is on community members who are experiencing Time Sensitive Emergencies (TSE) like stroke and heart attack.

When the Pandemic began, all across the nation people were directed to remain at home and not come into hospital emergency departments (ED) in order to avoid overtaxing front-line emergency staff. People listened, they stayed home and self-isolated and watched the news and became more fearful. According to the Washington Post, ED volumes have been down by more than half all over the country. This in itself is not a bad thing until you wonder what has happened to all the heart attack, stroke, and trauma patients. From the highest acuity to the lowest acuity, people seem to be avoiding needed medical care out of fear of infection from the Covid-19.

It is extremely important to seek medical help for those emergent time sensitive events such as Heart Attacks, Strokes, and Trauma; for those times when every second counts to save heart muscle and brain matter; for those times when any delay in care and medical treatment can have a huge impact on the health of the patient and their families for the rest of their lives.

The news media have placed the fear in us to the point that many very sick people are not following up with their physicians or seeking emergency care, or even calling 911 for an ambulance when it is needed. There is so much misinformation out there resulting in people often not knowing who or what to believe. The increased stress alone would have us believe that there would be more heart attacks not less.

According to the Washington Post: “A report to be published by the Journal of American College of Cardiology on nine high volume Cardiac Catheterization labs across the country found a 38 percent drop in patients being treated for a life threatening event known as a STEMI – the blockage of one of the major arteries that supplies oxygen-rich blood to the heart. The study compared what happened this past March, when Covid-19 cases were climbing, with the treatments delivered from January 1, 2019, through Feb. 2020.”

The number of Stroke patients seeking medical help is also down by 30 percent in emergency departments as reported by the Washington Post.

Don’t delay if you recognize any symptoms of a STEMI heart attack which include chest pain, shortness of breath, dizziness, nausea, sweating, and possible pain up into the jaw or down the arm. Stroke symptoms include facial drooping; arms drift downward when asked to hold them up, as well as slurred speech. If the person shows any of these symptoms, call 911 immediately. Fast emergency medical services (EMS) transport to the hospital with pre-hospital notification that they are on the way can save valuable time when time is of the essence.

“Please seek medical attention when you or your loved ones need it,” says Emergency Nurse Wanda Wilkerson, RN. “Boundary Community Hospital has changed what we are doing and have new regulations, policies, and guidelines to help keep you and your loved ones safe as well as keeping the hospital and emergency staff safe. The key is to make sure people with symptoms overcome their fear and get prompt treatment that may save their lives or avoid long-term complications of untreated heart attacks and strokes.”

Boundary Community Hospital has been designated as a Level II STEMI, Level III Stroke, and Level IV Trauma Center by the State of Idaho. The designations for the Hospital are part of the Idaho Time Sensitive Emergency System (TSE) and are reserved for Hospitals that meet the stringent criteria established by the State as part of the statewide TSE system of care that includes three of the top five causes of death in Idaho: trauma, stroke, and heart attack.

The Time to Act is Now

The Time to Act is Now

By: Alana Temple, RN, BSN
Boundary Community Hospital

Heart disease is the leading cause of death for both men and women. Every year about 735,000 Americans have a heart attack. Boundary Community Hospital has made various efforts to improve cardiac care and outcomes for those presenting with heart-related problems.

Life Flight Network, Boundary Community Hospital and Boundary Ambulance work together in a Time Sensitive Emergency to get patients to the highest level of care as fast as possible.

On July 10, 2019, Boundary Community Hospital received designation from the Idaho Time Sensitive Emergency Registry as a Level II STEMI facility. This means that anyone seeking treatment due to cardiac issues from either Boundary Community Hospital (BCH) or Boundary Ambulance can expect to receive the best of care as defined by the Idaho State Registry guidelines. Two years of cardiac patient data were reviewed by state surveyors to ensure compliance with the designation.

When patients present to the hospital with chest pain, they must be quickly triaged. This begins with our Health Unit Coordinator, who is usually the first person on the hospital team that you will meet. When you state that you are having chest pain, they will quickly alert the Registered Nurse in the Emergency Department, and you will be taken into a room. Once your care begins, the guideline timer begins. Ultimately within the first 10 minutes of arrival into the treatment room, an EKG will be performed. This is the first diagnostic tool that is used for cardiac care. Blood will be drawn for laboratory testing, you will be placed on a cardiac monitor, and vital signs taken. You may be given baby aspirin to quickly chew.

A STEMI (ST elevation myocardial infarction) is the most life threatening cardiac event that can happen and quick intervention is the key. A STEMI is a very serious type of heart attack where a major artery to the heart has been blocked and it is detected on an EKG. Time is of the essence as oxygen and nutrient rich blood to the heart muscle is not able to circulate properly and causes damage. Once a STEMI is recognized, the goal of the TSE team is to have you on your way to a cardiac catheterization lab (the closest facility is Kootenai Health) within 90 minutes of the diagnosis. Cardiac catheterization may have the ability to re-open the blocked cardiac artery. In the course of the state survey, Boundary Community Hospital’s Emergency Team was found to meet and/or exceed all of these parameters.

Quick intervention is vital in any type of cardiac emergency. It is extremely important that care is initiated as soon as possible. Call 911, which will dispatch Boundary Ambulance with their life saving equipment and highly trained Paramedics. In addition, all Boundary County Sheriff’s Department patrol vehicles have been equipped with Automated External Defibrillators (AED). When a 911 chest pain is dispatched, the Hospital TSE Emergency Team is alerted so they can begin preparation.

Boundary Community Hospital is proud to have received the Idaho Time Sensitive Emergency Level II STEMI Center designation and will continue to strive to provide excellent care for our community. Together, we can save lives.

TSE: Hot Weather Safety

Hot Weather Safety

By Sunshine Bartlett, RN
Boundary Community Hospital Emergency Department

Summer is in full swing here in Boundary County. The temperature has been soaring. Heat-related emergencies are more common this time of year. Knowing how to prevent, spot, and treat these serious conditions is vital.

People at highest risk include those working or exercising outdoors. Also at risk are the very young, the very old, people who are drinking alcohol, and people with certain medical problems. Pets and animals are not immune to heat and can have similar heat-related reactions.

Around 1,500 people in the U.S. die each year from a heat-related condition. Prevention is key. Properly hydrate with water or diluted sports drinks. Dark urine or a decreased urination is a sign you may not be drinking enough. Take breaks in the shade. If possible, wait to do strenuous activities until a cooler part of the day. Never leave children or pets unattended in a car. Leave your pets where there is adequate water and shade. Fill the birdbath for our winged friends.

There are three main types of heat-related illness; heat cramps, heat exhaustion, and heat stroke.

Heat cramps are painful muscle spasms of the legs, arms, or abdomen. If these occur, stop activity and rest in a cool, shaded area. Drink water or other cool beverages. Gently massage or stretch the affected muscles. Seek medical help if these measures do not relieve your symptoms.

Heat exhaustion occurs if early signs of heat-related illness are not treated. Signs of this include sweating, headache, dizziness, nausea, weakness, and a rapid heartbeat. These signs are more serious and should not be ignored. Stop activity. Sit or lie down in a cool area. Drink cool water or other liquids. Sponge yourself with water. If symptoms do not improve seek medical assistance.

Heat stroke is the most serious of these emergencies. Symptoms of this can include confusion, fainting, or even seizures. The person’s skin is hot and may be moist or dry. The person will have an excessively high body temperature. If you find someone you suspect may be having a heat stroke, call 911. Remain with the person. Sponge them with cool water. Fan the person’s skin. Apply cold packs to armpits, wrists, and groin if available. Loosen any tight clothing. If they experience a seizure, protect them from harm but do not force anything into their mouth.

If you believe an animal may be experiencing a heat-related emergency, similar cooling measures will also help them. Move the animal to a cool, shaded area if possible. Offer water if they are conscious. Wet them with cool water. Do not submerge the animal in ice water. Seek veterinary help.

Boundary Community Hospital and the Idaho Time Sensitive Emergencies program are committed to aiding in the prevention and timely treatment of these and other emergencies. Stay cool out there!

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TSE: When Time is of the Essence in an Emergency

When Time is of the Essence in an Emergency

By: Sunshine Bartlett, RN
Boundary Community Hospital Emergency Department

Published in the Bonners Ferry Herald 6/21/2018

The man sitting beside you in church slumps forward. When you speak with him his words are slurred. He seems unable to lift one of his arms.

You are at a family dinner. Your aunt mentions to you she has been having chest pain for the last 30 minutes. She doesn’t want to cause a fuss. She wants to know what you think she should do.

You are driving down the road. You come upon a truck which ran off the road and struck a tree.

 What do these three situations have in common?

They are all considered Time Sensitive Emergencies.

Time sensitive emergencies are medical conditions where rapid treatment can make a big difference in the eventual outcome for a person.

The state of Idaho has recognized Stroke, Heart Attack and Trauma as circumstances where timely care can prevent and lessen disability and even death. Many of the Emergency Medical Systems (EMS) and hospitals throughout the state are adopting new systems to reduce delays for these people. These measures include calling ahead an alert to make these patients a priority, developing protocols to assure the highest level of care and expediting transfers to the most appropriate facility.

You are the most crucial piece in the chain. Without people in the community alerting medical personnel the process cannot begin.

What can you do if you recognize the signs of these critical situations?

Stroke:

Slurring of speech, facial droop and/or weakness on one side of the body.

Heart attack:

Chest pain or pressure which can move into the neck or arm, sweating, nausea and/or pale skin.

Trauma:

Any concerning trauma or injury.

First, remain calm and Call 911.  EMS in Boundary County have been trained to respond and treat these emergencies. They will notify the Hospital of the type of emergency so other preparations can be made.

Next, stay with the person. Dispatch may have questions for you which can help EMS locate and treat the person who is sick or injured.

In each of these cases, the quicker the person can get to medical care, the better the chance they will go on to lead a healthy and productive life. Your ability to recognize these critical situations and act may really make a difference in someone’s life.

Boundary Community Hospital in Boundary County and Bonner General Health in Bonner County have been designated as Level IV Trauma Centers by the State of Idaho for Time Sensitive Emergencies.

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Stroke? Think F A S T
Stroke Cincinnati Pre-Hospital Stroke Scale
Face: Ask the person to smile
– does one side of the face droop?
Arms: Ask the person to raise both arms – does one arm drift downward?
Speech: Ask the person to repeat a simple phrase – is their speech slurred?
Time: Time is brain! Stroke is an EMERGENCY!

When Time is of the Essence in an Emergency

August 2017

By: Sunshine Bartlett, RN
Boundary Community Hospital Emergency Department

The man sitting beside you in church slumps forward. When you speak with him his words are slurred. He seems unable to lift one of his arms.

You are at a family dinner. Your aunt mentions to you she has been having chest pain for the last 30 minutes. She doesn’t want to cause a fuss. She wants to know what you think she should do.

You are driving down the road. You come upon a truck which ran off the road and struck a tree.

What do these three situations have in common?

They are all considered Time Sensitive Emergencies.

Time sensitive emergencies are medical conditions where rapid treatment can make a big difference in the eventual outcome for a person.

The state of Idaho has recognized Stroke, Heart Attack and Trauma as circumstances where timely care can prevent and lessen disability and even death. Many of the Emergency Medical Systems (EMS) and hospitals throughout the state are adopting new systems to reduce delays for these people. These measures include calling ahead an alert to make these patients a priority, developing protocols to assure the highest level of care and expediting transfers to the most appropriate facility.

You are the most crucial piece in the chain. Without people in the community alerting medical personnel the process cannot begin.

What can you do if you recognize the signs of these critical situations?

Stroke:

Slurring of speech, facial droop and/or weakness on one side of the body.

Heart attack:

Chest pain or pressure which can move into the neck or arm, sweating, nausea and/or pale skin.

Trauma:

Any concerning trauma or injury.

First, remain calm and Call 911.  EMS in Boundary County have been trained to respond and treat these emergencies. They will notify the Hospital of the type of emergency so other preparations can be made.

Next, stay with the person. Dispatch may have questions for you which can help EMS locate and treat the person who is sick or injured.

In each of these cases, the quicker the person can get to medical care, the better the chance they will go on to lead a healthy and productive life. Your ability to recognize these critical situations and act may really make a difference in someone’s life.

Boundary Community Hospital in Boundary County and Bonner General Health in Bonner County have been designated as Level IV Trauma Centers by the State of Idaho for Time Sensitive Emergencies.

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Time Sensitive Emergency

Stroke !!! Think F-A-S-T

By: Stu Willis, MD – Emergency Department Director, Boundary Community Hospital

A drooping face, weakness or numbness on one side, slurred or garbled speech … this might be a stroke!  Like heart attacks, a stroke is a life-and-death emergency; time is critical and every second counts, so think F-A-S-T and dial 9-1-1 immediately.

F-A-S-T is a reminder of some of the signs of a stroke:

FAST FACE – is there a droop on one side; have the person smile;

ARMS – is there weakness on one side; have them raise the arms, test the hand grip;

SPEECH – is there altered speech (slurred or unable to speak); have them say “the sky is blue;”

TIME – every second is crucial; certain procedures and medications must be done quickly.

Other sudden and unexpected signs of a possible stroke include, but are not limited to: confusion or difficulty understanding, numbness on one side or part of the body, trouble seeing with one or both eyes, dizziness, loss of balance or difficulty walking, and a severe headache, with no prior history (ex. migraine).

Stroke is the fifth leading cause of death in the U.S., Idaho, and Boundary County, killing 133,000 persons annually nationwide – about 1 in 20 deaths. Someone in the U.S. has a stroke every 40 seconds. The care for a stroke patient and the consequent disability results in over $34 billion in annual healthcare costs, as well as the anguish for the patient and the family.

There are two basic types of stroke –  An “ischemic” stroke is caused by a blood flow blockage, similar to a heart attack clot; “hemorrhagic” is a stroke caused by spontaneous bleeding in the brain (sometimes from a burst aneurysm). An emergency CT scan is needed to determine the difference. If the stroke is ischemic (clot blockage), a “clot-buster” medication must be administered within 3 hours of the onset of symptoms (up to 4 ½ hours in certain instances). So, “TIME is BRAIN!”

The hospital Emergency Department staff stands ready with 24/7 CT scan capability to determine if a stroke is “ischemic” or “hemorrhagic,” and can immediately deliver the “clot-buster” medicine when indicated. But it must start with the recognition of stroke signs and symptoms and dialing 9-1-1.

Worldwide, stroke is the second leading cause of death, after heart disease. Many experts feel enhanced public education to decrease the risk factors leading to stroke and the notable systems in place for early stroke identification and treatment have contributed to the lower death rates in the U.S.

Stroke is not just a disease of “old” people. A stroke can strike at any age, and in the U.S., about one-third of strokes occur in persons under the age of 65. Even persons in their twenties and thirties (or younger) can suffer strokes.

PREVENTION, through public education and intervention, is the key to lowering the stroke risk. The American Heart Association and American Stroke Association have identified seven key health risk factors and behaviors that influence the onset of heart disease and stroke in the U.S. These “Life’s Simple 7” are:

  1. Smoking – over 15% of the population smokes; in 2014 there were about 5,700 new cigarette smokers every day. If you smoke, STOP!
  2. Physical Inactivity – 30% of adults do not engage in leisure time physical activity. Even a little EXERCISE helps.
  3. Nutrition – improvements have recently been made in healthier eating, particularly increased whole grain, fruit, and vegetable consumption, with a decrease in sugar-sweetened beverage intake. The excessive use of sodium (salt) remains problematic. EAT SMART.
  4. Obesity – alarmingly, obesity is on the rise; the U.S. obesity rate has increased from 30.5 to 37.7% in the past 15 years. LOSE WEIGHT.
  5. High Blood Pressure – 86 million adults (30%) have hypertension and only 45% have it under control; three of every four first-time stroke patients have blood pressure over 140/90. Get a BP CHECK – 130/80 is nice, 120/70 even better.
  6. Cholesterol – 95 million adults (40%) have high cholesterol, and many don’t even know it. Have a CHOLESTEROL blood test – it can be treated.
  7. Diabetes – 31 million adults (12%) have diabetes, and 30% of them don’t know it; in addition, 34% of all Americans have prediabetes. Get a BLOOD SUGAR test – diabetes can be a killer.

As the first Pacific Northwest hospital to receive the Critical Access Hospital designation by the federal government, Boundary Community Hospital plays an essential role in meeting the healthcare needs of Bonners Ferry and the surrounding county.  Under the Idaho Time Sensitive Emergency System, the hospital was recently awarded the designation as a TSE Level IV Trauma Center. The hospital is now actively engaged in meeting the stringent criteria required for designation as a Level III Stroke Center.Stroke Awareness Month

Hospital Designated Level IV Trauma Center

**** BREAKING NEWS ****

Hospital Designated Level IV Trauma Center

February 17, 2017

Bonners Ferry, ID – Boundary Community Hospital has been designated as a Level IV Trauma Center by the State of Idaho.  The designation for the Hospital is part of the Idaho Time Sensitive Emergency System (TSE) and is reserved for Hospitals that meet the stringent criteria established by the State as part of the statewide TSE system of care that includes three of the top five causes of death in Idaho: trauma, stroke, and heart attack.  Emergency Department Director, Dr. Stu Willis with Gina Gallette, RN have been spearheading the effort at Boundary Community Hospital.

According to Emergency Department Director, Stu Willis, MD, “As a rural community, we have an obligation to provide services that improve survivability. It is important for our Emergency Department staff to work together with local EMS at Boundary Ambulance and Life Flight Network in an organized process to be sure patients are treated or when required, transported to another Hospital for the appropriate level of care. In addition, prevention education is a key component of this, especially in regards to injuries and major trauma.”

As the first Pacific Northwest hospital to be awarded the Critical Access Hospital designation by the federal government, Boundary Community Hospital has always had an essential role in meeting the healthcare needs of Bonners Ferry and the surrounding county.  In 2012, 49.1% of preventable deaths in Idahoans under age 75 were the result of trauma, stroke, or heart attack. The TSE initiative is putting processes in place so the RIGHT PATIENT gets the RIGHT CARE at the RIGHT TIME, helping to ensure an optimal outcome, especially when TIME is critical.

The hospital is investing in the community through the fully-staffed Emergency Department with physicians and nurses experienced in emergency medicine, and certified in advanced trauma, cardiac, and pediatric care.  The Clinical Medical Laboratory and Diagnostic Imaging technologists are also available 24/7 so that tests can be performed when time is critical for patient treatment in a Time Sensitive Emergency.

Cold Weather Safety

January 19, 2017 (for the Bonners Ferry Herald)
By Stu Willis, MD and Pete Cassidy, RN
Boundary Community Hospital Emergency Department

Brrrrrrrrrrrr! It’s cold out there!

Photo by Keith Johnson

Photo by Keith Johnson

The weather outside may be frightful, after all, we live in North Idaho and six months out of the year it’s cold and wet, windy and sometimes miserable. Did you know that the most common cold weather injuries in our area are hypothermia, frostbite, chilblains (sometimes called frost nip) and “trench foot?”

HYPOTHERMIA occurs when the body core temperature drops significantly below normal. It can be a life-threatening emergency and should be treated immediately. It is more common in children and the elderly because they sometimes do not recognize the signs – frostbite and hypothermia can come on within minutes.
Conditions leading to hypothermia, even in only mildly chilly weather, include improper clothing and equipment, wetness, fatigue/exhaustion, dehydration, and poor food intake. And, alcohol use may “numb you to the danger.”

Signs/Symptoms of hypothermia:
Watch for the “umbles” — stumbles, mumbles, fumbles, and grumbles which indicate changes in coordination and levels of alertness

Mild hypothermia signs:
1) Shivering out of control
2) Unable to do complex tasks, but can still walk and talk
3) Reduced blood flow to the limbs and skin

Moderate hypothermia symptoms include:
1) Dazed consciousness
2) Loss of fine coordination
3) Slurred speech
4) Violent shivering
5) Irrational behavior- “I don’t care” attitude

Severe symptoms include:
1) Shivering in waves
2) Falling to the ground; can’t walk; curling into a fetal position
3) Pale skin, dilated pupils, decreased pulse rate
4) Muscle rigidity develops

If you suspect someone has hypothermia, call 9-1-1 and try to reduce heat loss by changing them to dry clothes and adding more clothes. Increase their physical activity, find shelter, and be sure they eat and drink – carbs, proteins, fats and hot liquids help bring the temperature up.

FROSTBITE occurs as fluid in the cells freeze with exposure to cold temperatures. The crystals damage the tissues. The most common locations for frostbite are the hands and feet, and exposed superficial skin such as the nose, lips, and ears.

Signs/symptoms of frostbite include:

  • Numbness in affected areas
  • Tingling, blistered, swollen, or tender areas
  • Pale, yellowish, waxy-looking skin
  • Frozen tissue feels wooden to the touch
  • Significant pain after rewarming

Recommended treatment for mild frostbite is placing the affected part in “warm” water, 98-104 F. Do not allow the affected part to refreeze!!! And avoid excessive heat, or rubbing the area. Moderate to severe frostbite should be treated by medical professionals. Always SUSPECT HYPOTHERMIA if frostbite has occurred.

Some “Be Safe” precautions:

  • Supervise children when they are out in the cold
  • Older children/teens and others participating in outside winter activities should be encouraged to use the “buddy system” to look for early signs of cold injury
  • Be sure to wear gloves or mittens and hats
  • Keep feet dry and avoid tight socks and boots
  • Remember C-O-L-D
    • Keep it Clean
    • Avoid Overheating
    • Wear it Loose and in Layers
    • Keep it Dry
  • Avoid alcohol, caffeine, and tobacco/nicotine

So, when the temperature drops and snow starts falling, watch for the signs and know when you need to go see your doctor or come to the emergency department for treatment. We live in a beautiful place, with all kinds of weather, so be safe and enjoy those cold weather activities.